Reviews

8.1
Review score

Score Breakdown

Cleanliness
8.3
Comfort
8.0
Property location
8.6
Facilities
7.9
Staff
8.1
Value
7.6

Reviews

    de

    Review score

    9.2
    17 April 2018

    At the frontier between Rapa Nui and "Belle Epoque" style... interesting!

    Being in the centre of Santiago, you have to accept noise and pollution in the street. But as the rooms are well insulated, it is not a problem when you are inside...
    Hotel Galerias is ideally located in Santiago Centro, close to Plazza de Armas and to the Moneda Palaccio. Mercato Central is not too far. Bella Vista pretty close. Metro stations are less than 100 m away. The room was comfortable. Noise and thermal insulations were good. Breakfast was generous: plenty of food, coffee, tea, fruit juices, pancakes... The staff was friendly, helpful. Good starting point to enjoy Santiago and its night-time...
    TIM
    au

    Review score

    7.5
    8 April 2018
    Gym needs wider variety of equipment
    Staff were very friendly and went out of their way to help. The room was clean and comfortable. Meals were very good.
    Jodi
    au

    Review score

    6.7
    8 April 2018
    There are no comments available for this review.
    Novie
    jm

    Review score

    6.7
    2 April 2018

    I was comfortable in my room and the hotel was at a good location.

    There was much dust on the furniture. No English language TV channels. No radio in the room. Room did not have a good view (from room window I saw junk on the roof). No wash cloths provided. A Bible in the room would have been nice.
    Many pillows
    Anna
    au

    Review score

    10
    28 March 2018
    The wifi system is strange. Had a lot of trouble connecting with the system in the room - it works downstairs in reception but not always upstairs. The connection is insecure too. The air conditioning was very difficult to adjust too, I had to call for help every day.
    Staff were excellent, English was good. Breakfast was very good too. Beds were comfy. Loved the Peruvian artefacts on Level 6.
    lukapre
    si

    Review score

    7.9
    19 March 2018
    There are no comments available for this review.
    Vid
    si

    Review score

    7.9
    13 March 2018

    Good location and good breakfast.

    Lobby is totally worn out and receptionists + concierge are very firm in a way, like they want to look that they are working in a 4* hotel, however they do not know exactly know how stuff needs to behave. They were always acting like robots to us, they were almost ignorant. This critics does not apply to the hotel restaurant, where personal was very professional. Upper floors of the hotel and rooms are OK.
    Excellent location, delicious breakfast, good air condition in the room.
    olwyn
    gb

    Review score

    7.5
    28 February 2018

    Pleasant and convenient

    Too loud music at pool and not enough seating/ loungers
    Pool and seating area by restaurant. Central location
    Peter
    ca

    Review score

    8.8
    11 February 2018
    There are no comments available for this review.
    Telmo_Viseu
    pt

    Review score

    7.5
    8 February 2018

    Well located hotel

    Normal traffic not allowed in the street (only taxi/bus), so you can't order a Uber directly at the door.
    Well located, two steps away from Cerro Santa Lucia and Lastarria
    Özge
    tr

    Review score

    4.6
    14 January 2018

    There are much more better hotels in the area. They still have not sent me the bill to my email.

    Everything
    Location
    Julie
    au

    Review score

    7.9
    29 December 2017
    There are no comments available for this review.
    ca

    Review score

    7.5
    27 December 2017
    There are no comments available for this review.
    Andrew
    gb

    Review score

    9.6
    13 December 2017
    There are no comments available for this review.
    au

    Review score

    7.5
    11 December 2017
    There are no comments available for this review.
    au

    Review score

    7.9
    10 December 2017
    There are no comments available for this review.
    Luis Rubio Andrada
    es

    Review score

    7.1
    8 December 2017

    It was more a less correct

    gb

    Review score

    7.5
    4 November 2017
    There are no comments available for this review.
    MAKSIM
    de

    Review score

    5.0
    29 October 2017
    Old, dirty. This hotel is begging for renovation for at least 15 years! Price is sky high comparing to the quality even keeping in mind central location.
    Nice location.
    ch

    Review score

    6.7
    29 October 2017

    Difficult to reach during working days, small fitness center, food (breakfast and dinner) is good

    Fitness center really small and poorly equipped
    Good breakfast, good restaurant
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